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How does subscription work? Please see here. Please note that we offer a 10% discount on all subscription orders.

Is C6 Medical a Canadian Company? Yes. Our head office is located in Toronto, Ontario Canada.

Do we offer international shipping? we are working on it, keep checking back! 

Are the prices in Canadian Dollars? Yes

How long will it take to get your order? Please see our shipping policy here.

What type of payments do you accept? We accept PayPal, Visa, MasterCard, American Express and Email Money Transfers. If you prefer to use a different method please call us at 1 877 529 9759

What if I don’t see the product I am looking for? We try to list as many products as possible. If you don’t see the product you use, please call us at 1 877 529 9759 and we will be able to help you out. 

Do you offer samples? Yes we do. Please call us at 1 877 529 9759.

What is your return policy? Please see here.

Can I pick up my order? No we only ship. However please give us a call at 1 877 529 9759 to see if we can figure out an alternate solution.

Do you offer free shipping? Yes. Free shipping is on all orders.

What if I am on ODSP, can I still get my product from C6? Yes. Please see here.

What if I have private insurance, can I still get my products from C6? Yes. Please see here.